Terms & Conditions

These Terms and Conditions ("Agreement") govern your use of ReelKit, a product of Peak Media 360 LLC. By accessing or using ReelKit, you agree to be bound by these terms. If you do not agree, do not use the service.

1. Fees for Using ReelKit

You are required to pay Peak Media 360 LLC for every product you use, as per the pricing and payment terms presented to you for that product. Stripe is a third-party payment processor that we use to bill you through your payment account linked to your ReelKit account. Payment processing is subject to the terms, conditions, and privacy policies of the applicable payment processor, in addition to this Agreement.

You will be charged through the billing method you select via your account management page. If you have chosen to pay by credit card, you must ensure the accuracy of the credit card information you provide and promptly inform Peak Media 360 LLC of any changes to such information. Paid fees are non-refundable, except when provided for in these Terms or required by law.

All fees and charges are in US dollars, and all payments must be in US currency. We will not credit, refund, or reimburse you for any foreign exchange fee charged by your credit card or any difference in fees due to currency conversion.

2. Subscriptions

Our product is available on a subscription basis. This means that you will be charged in advance on a recurring, periodic basis, which we refer to as a "billing cycle." Depending on the subscription plan you select when purchasing, billing cycles are monthly or annual. Payment will be charged to your chosen payment method when you confirm the purchase and at the beginning of every new billing cycle.

Your subscription will automatically renew at the end of each billing cycle unless you cancel your account through your online account management page or by contacting us at jake@peakmedia360.com before the end of the billing cycle.

You can cancel your subscription at any time. In this case, your subscription will continue until the end of that billing cycle before terminating. You can also cancel auto-renewal on your subscription immediately after it starts if you do not want it to renew.

If you sign up for a plan with a free or discounted trial period and do not cancel your account before the stated trial period expires, you will be charged for the full price of the plan starting the day after the trial period ends. If you cancel before the processing of your first invoice following the trial period, you will not be charged.

At Peak Media 360 LLC, we take our billing policies seriously. When you make any changes to your plan during a trial period, this will automatically end the trial. If you decide to upgrade, you will be billed immediately for your first term period, whether that's annual or monthly. Any upgrades or downgrades made after the trial period will result in automatic charges to your credit, debit, or other payment card on your next billing cycle at the new rate.

If you choose to upgrade to a higher-priced plan during your current billing cycle, we'll bill you immediately for the prorated difference. In the event that a downgrade results in a credit on your account, we'll apply that credit to your next billing cycle(s). Please note that we do not provide refunds for any account credits.

3. Price Changes

We may change the price for subscriptions from time to time and will communicate any price changes to you in advance and, if applicable, how to accept those changes. Price changes for subscriptions will take effect at the start of the next subscription period following the date of the price change. By continuing to use your subscription after the price change takes effect, you accept the new price, as permitted by local law.

If you do not agree with the price changes, you have the right to reject the change by cancelling your subscription before the price change goes into effect.

4. Taxes

Our prices for ReelKit do not include any taxes, levies, duties, or similar governmental assessments of any nature, such as value-added, sales, use, or withholding taxes, unless otherwise indicated. You are solely responsible for paying any taxes associated with your purchase of ReelKit and for keeping your billing information up to date.

5. Refund Policy

At Peak Media 360 LLC, we aim to make every new customer's experience a positive one. Every plan starts with a 5-day free trial. If you cancel before the trial ends, you will not be charged. After the trial, we offer a full refund within seven (7) days of your first payment, no questions asked. Simply send us an email at jake@peakmedia360.com within 7 days of your first charge.

All payments made after the 7-day refund window are non-refundable, and we do not provide credits for partially used subscription periods. Access to the product will continue until the end of the current billing period following cancellation. We maintain the right to reject refund requests from anyone who abuses our Refund Policy.

6. Authorized Payment Method

It is mandatory to keep a valid payment method on file with Peak Media 360 LLC to pay for all fees. We will charge applicable fees to any Authorized Payment Method that you approve, and we will continue to charge the Authorized Payment Method for applicable fees until this Agreement is terminated, and any and all outstanding fees have been paid in full.

7. Delinquent Payments

In the event that we are unable to process payment of any fees using your Authorized Payment Method, we will notify you of the payment failure within a reasonable time frame (a "Payment Failure Notice").

If outstanding fees remain unpaid for 14 days after we have provided a Payment Failure Notice, we reserve the right to suspend or revoke your access to the product or certain services within the product, at our sole discretion. Your full access to the product will be reinstated upon payment of any outstanding fees, in addition to the fees applicable to your next billing cycle.

If outstanding fees are not paid within 30 days of providing a Payment Failure Notice, we may terminate your access to the product at our sole discretion.

Please note that during any period of suspension or after termination, you may not be able to access the product or certain services within the product. You acknowledge that Peak Media 360 LLC is not liable for any disputes, claims, losses, injuries, or damages of any kind that may arise out of any impacts on your relationship with your end-users as a result of any suspension or termination of your access to the product.

8. Intellectual Property

ReelKit and all its content, features, and functionality (including but not limited to all information, software, text, displays, images, AI-generated outputs, frameworks, templates, and the design, selection, and arrangement thereof) are owned by Peak Media 360 LLC, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Content generated by ReelKit for your use (such as scripts, ad copy, hooks, and captions) is yours to use for your business. However, the underlying AI models, prompts, frameworks, and methodology remain the property of Peak Media 360 LLC.

9. Limitation of Liability

In no event shall Peak Media 360 LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the service.

10. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Peak Media 360 LLC
Email: jake@peakmedia360.com